careers

Have you worked at a front desk… loved helping people… or enjoyed being the first friendly face someone sees when they walk in? Come join us as a Member Services Representative and help make a difference in our community. We’re looking for friendly, customer-service–oriented team members to support our Health & Fitness Center on a variety of shifts.

Member Services Representatives greet members, answer questions, assist with memberships, and help keep our facility welcoming, safe, and organized. Excellent customer service and a passion for helping others are key in this role.

In this position you will:

• Welcome and assist members, guests, and program participants

• Answer phones, provide information, and process memberships and transactions

• Support daily front-desk operations and administrative tasks

• Promote programs and services and ensure a positive experience for all

• Help maintain a clean and safe environment and follow all procedures

Qualifications:

• 6+ months of customer service and/or sales experience

• Strong communication and interpersonal skills

• Ability to work with diverse groups

• Detail-oriented, reliable, and comfortable with basic computer systems

• Commitment to excellent service and member satisfaction

Hiring range: $13.00–$16.00/hour based on experience.

Come join our team at YWCA St. Paul and help advance our mission of eliminating racism and empowering women.

Apply at: www.ywcastpaul.org/jobs
Send application, resume, and cover letter to hr@ywcastpaul.org
YWCA St. Paul • 375 Selby Ave., St. Paul, MN 55102

Have you worked at a front desk… loved helping people… or enjoyed being the first friendly face someone sees when they walk in? Come join us as a Member Services Representative and help make a difference in our community. We’re looking for friendly, customer-service–oriented team members to support our Health & Fitness Center on a variety of shifts.

Member Services Representatives greet members, answer questions, assist with memberships, and help keep our facility welcoming, safe, and organized. Excellent customer service and a passion for helping others are key in this role.

In this position you will:

• Welcome and assist members, guests, and program participants

• Answer phones, provide information, and process memberships and transactions

• Support daily front-desk operations and administrative tasks

• Promote programs and services and ensure a positive experience for all

• Help maintain a clean and safe environment and follow all procedures

Qualifications:

• 6+ months of customer service and/or sales experience

• Strong communication and interpersonal skills

• Ability to work with diverse groups

• Detail-oriented, reliable, and comfortable with basic computer systems

• Commitment to excellent service and member satisfaction

Hiring range: $16.00/hour 

Come join our team at YWCA St. Paul and help advance our mission of eliminating racism and empowering women.

YWCA St. Paul is an Equal Opportunity Employer and participates in employees, interns, work study, and volunteers background checks.

Apply at: www.ywcastpaul.org/jobs
Send application, resume, and cover letter to hr@ywcastpaul.org
YWCA St. Paul • 375 Selby Ave., St. Paul, MN 55102