CURRENT OPPORTUNITIES
PT Swim Instructor
Have you been on a swimming team or taught swimming lessons?
Come teach swimming lessons with us and make a difference in our community!
We are hiring multiple swimming instructors with experience teaching swimming lessons on weekends, with more opportunities and hours in the summer! Swim Instructors will work various shifts teaching private and group swim lessons; and assist with opening and closing the pool and facility. Swim Instructors will follow techniques and create lesson plans for progressive swimming lessons. Swim Instructors are responsible for providing swimming instruction to all ages, following YWCA St Paul swim lesson guidelines while providing excellent customer service, promoting member safety and satisfaction, and ensuring an enjoyable experience. Swim Instructors will monitor the activities of swimmers and pool attendees, ensure safety and maintaining order.
In this position you will:
• Instruct individual and group swim lessons at all levels (parent-tot to adult), with the ability to demonstrate skills
• Regularly communicate with parent/guardian regarding progress updates
• Evaluate students and recommend placements for future classes
• Know and understand all emergency procedures and respond to emergency situations immediately
• Understand and communicate policies and guidelines for the pool and whirlpool
• Assist with organizing, cleaning and maintenance of the pool, deck, locker rooms, and lifeguard room
• Administer first aid as needed
• Maintain records as required (attendees, progress reports, etc.), and complete all required administrative work
Qualifications:
• Minimum age of 15 with the ability to teach groups up to 9 students
• Experience teaching swimming lessons, experience participating on a swim team or a certification
• Flexibility in combining multiple ages, levels, and abilities, as needed
• Demonstrated ability to recognize and remedy unsafe situations and swimmers needing assistance
• Strong interpersonal communication skills with all ages
• Ability to work and effectively communicate with diverse groups
• Commitment to providing exceptional customer service to members and guests
Preferred Qualifications:
• Swim Instructor Certification, or equivalent preferred.
• Lifeguard certification is a plus
• CPR, AED, Basic First Aird certification preferred
The pay range for this position is $16-$17.50 per hour based on experience.
Come join our team at the YWCA St. Paul and be a part of an organization that is making a difference in our community. The YWCA St. Paul is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Part-Time Personal Trainer
Come join our team at YWCA St. Paul and be a part of an organization that’s making a difference in our community. YWCA St. Paul is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.
We are hiring part-time Personal Trainers to work up to 20 hours per week, with the ability to build clientele and receive more hours.
YWCA St Paul personal trainers develop and provide individualized training, that is educational, motivational, with a high level of customer service to members and participants. They are responsible for promoting and selling personal training programs and services within the health club software.
In this role you will:
- Principal Duties and Responsibilities
- Personal Training & Member Support – 95%
- Greet and engage members, guests, and program participants in a warm, professional, and mission‑aligned manner
- Conduct fitness assessments, review goals, and provide individualized recommendations
- Deliver safe, effective, and motivating one‑on‑one personal training sessions
- Lead small‑group training sessions and specialty classes that build community and support member progress
- Maintain accurate records of training sessions, client progress, and administrative hours
- Promote personal training services, specialty programs, and wellness offerings to support member engagement and retention
- Provide guidance on equipment use, exercise technique, and safe training practices
- Monitor the fitness floor for safety, cleanliness, and proper equipment function; restock supplies and report concerns
- Support member questions related to training, programs, and general fitness center operations
- Represent YWCA St. Paul’s values by creating an inclusive, empowering, and welcoming environment for individuals of all backgrounds
- Perform opening or closing duties as assigned
- Complete additional responsibilities as needed to support the Health & Fitness Center
Minimum Qualifications
- At least 6 months of experience in personal training, fitness instruction, coaching, or related customer‑facing roles
- Strong commitment to delivering exceptional service and support to members and clients
- Confidence and comfort engaging prospective training clients and discussing program options
- Clear and effective verbal, written, and interpersonal communication skills
- Ability to work respectfully and collaboratively with individuals from diverse backgrounds, identities, and fitness levels
- Strong problem‑solving abilities, self‑motivation, and a proactive approach to member needs
- High attention to detail with consistent accuracy in documentation and client records
- Proficiency with Microsoft Office and the ability to learn scheduling systems, databases, and fitness‑center software
- Ability to maintain confidentiality and handle sensitive client information with professionalism
- Reliable attendance, punctuality, and accountability in all assigned duties
Required Certifications
- NASM CPT, ACE CPT, ISSA, ACSM, etc.
- Nationally recognized CRP Certification
Benefits:
- Gain valuable technology and customer experience in a non-profit setting
- Work with an enthusiastic and dedicated team
- Receive mentorship and guidance from experienced professionals
- Receive free YWCA St. Paul Health and Fitness Center membership for non-specialty services
Work Schedule:
- Shift times vary
- Evenings
- Weekends
The pay range for this position is $25-$35 per hour based on experience
Come join our team at the YWCA St. Paul and be a part of an organization that is making a difference in our community. The YWCA St. Paul is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Health and Fitness Center Member Services Lead
We have a full-time opportunity on our Health and Fitness Center Member Services team. This position will oversee all aspects of the Front Desk, while delivering exceptional customer service and support to all Health and Fitness Center members and guests. Support the growth of membership base and programs through communication and marketing efforts. They will open the facility as early as 5AM Monday through Friday and be back up as needed.
In this position you will:
- Greet and assist members, guests, and program participants in a friendly and professional manner
- Communicate with members regularly to keep them informed and engaged.
- Answer phone calls, respond to questions, and provide accurate information on programs, memberships, and services
- Respond to Member’s concerns, suggestions, or complaints in a timely, professional, and consistent manner.
- Manage member check-ins, account access, sales transactions, and maintain accurate records and reports
- Promote and process sales of memberships, services, and proshop items
- Support administrative tasks such as filing, printing, creating signage
- Monitor and assist with restock supplies, and report safety or maintenance concerns
- Assist with locker/towel service, along with tracking and inventory
- Assist with and provide information for financial tracking reports, invoice processing and accurate billing
- Address member concerns promptly and help promote participation in programs and services
- Ensure that the facility’s equipment and cleanliness/tidiness consistently meet company standards
- Schedule Member Services staffing and fill in or cover shifts as needed
- Coordinate with Director of HFC Operations to ensure accurate payroll
- Open or close the facility as assigned
- Perform other duties as needed
Minimum Qualifications:
- At least 4-years experience in customer service/sales.
- Commitment to providing exceptional customer service to members and guests.
- Comfort and self-confidence in engaging prospective members.
- Strong verbal, written, and interpersonal communication.
- Ability to work with and communicate with people of diverse backgrounds.
- Strong problem-solving skills and self-motivation.
- Strong attention to detail and commitment to accuracy.
- Proficient in Microsoft Office applications and ability to learn and work on databases.
- Ability to maintain confidentiality and manage sensitive information.
- Reliability in attendance and responsibility.
Preferred Qualifications:
- Friendly, reliable, and customer-service oriented
- Comfortable with basic computer systems
- Interest in health, wellness, or community programs
- Ability to multitask in a fast-paced environment
- Gym/Health Club experience
Benefits:
- Gain valuable technology and customer experience in a non-profit setting
- Work with an enthusiastic and dedicated team
- Receive mentorship and guidance from experienced professionals
- Receive free YWCA St. Paul Health and Fitness Center membership for non-specialty services
Work Schedule
- 5:15am-1:45pm
The hiring range, dependent on experience and qualifications, is $18.00-$19.50/hour. YWCA St. Paul offers a competitive benefits package including medical, dental, vision and life insurance; retirement plan; additional voluntary benefits; paid vacation and sick leave; and paid holidays.
If you are looking for an opportunity to make a difference and work in a collaborative environment where we celebrate and appreciate each other, please complete our Employment Application at: https://www.ywcastpaul.org/careers Send application, resume, cover letter to: hr@ywcastpaul.org
Member Services Representative Part-Time
Summary of Position: Support daily operations of YWCA St. Paul’s Member Services Desk by welcoming visitors, providing customer service, maintaining a safe and clean environment, and assisting with member inquiries. This position will report to the Director of Health and Fitness Center Operations. Pay is $16.00 per hour
Fitness Center Member Services – 95%
- Greet and assist members, guests, and program participants in a friendly and professional manner
- Answer phone calls, respond to questions, and provide accurate information on programs, memberships, and services
- Manage member check-ins, account access, sales transactions, and maintain accurate records and reports
- Promote and process sales of memberships, services, and proshop items
- Support administrative tasks such as filing, printing, creating signage
- Monitor and assist with facility cleanliness, restock supplies, and report safety or maintenance concerns
- Assist with locker/towel service tracking and inventory
- Address member concerns promptly and help promote participation in programs and services
- Open or close the facility as assigned
- Perform other duties as needed
YWCA Agency – 5%
- Align with and promote YWCA’s mission, vision, core values, guiding principles, equity statement, commitment to health equity and contributing to agency communications.
Minimum Qualifications:
- At least 6 months of experience in customer service/sales.
- Commitment to providing exceptional customer service to members and guests.
- Comfort and self-confidence in engaging prospective members.
- Strong verbal, written, and interpersonal communication.
- Ability to work with and communicate with people of diverse backgrounds.
- Strong problem-solving skills and self-motivation.
- Strong attention to detail and commitment to accuracy.
- Proficient in Microsoft Office applications and ability to learn and work on databases.
- Ability to maintain confidentiality and manage sensitive information.
- Reliability in attendance and responsibility.
Preferred Qualifications:
- Friendly, reliable, and customer-service oriented
- Comfortable with basic computer systems
- Interest in health, wellness, or community programs
- Ability to multitask in a fast-paced environment
- Gym/Health Club experience
Benefits:
- Gain valuable technology and customer experience in a non-profit setting
- Work with an enthusiastic and dedicated team
- Receive mentorship and guidance from experienced professionals
- Receive free YWCA St. Paul Health and Fitness Center membership for non-specialty services
Work Schedule
- Shift times vary
Supervision: None
Working Conditions:
Must be able to walk, sit, stand, kneel, reach, and lift to 25 lbs. continuously during working hours.
Work/Office hours may vary due to specific needs.
If you are looking for an opportunity to make a difference and work in a collaborate environment where we celebrate and appreciate each other, please complete the Employment Application and forward with resume to: hr@ywcastpaul.org